frequently asked questions
​For now, we deliver on Tuesdays in the following Los Angeles areas:
- Beverly Hills
- Burbank
- Century City
- Downtown Los Angeles
- Encino
- Hollywood
- Pacific Palisades
- Santa Monica
- Sherman Oaks
- Studio City
- Toluca Lake
- Valley Village
- Westwood
Long Distance Delivery:
- Woodland Hills
- Westlake
- Pasadena
- Glendale
- Malibu
If you are in Orange County and Santa Barbara areas, please email us for special delivery.
If you would love to receive Soupelina soups and live outside those areas, please email us! We want to know where our soup is desired for future growth.
Yes, we charge a nonrefundable $20 fee for regular delivery and $30 for long-distance delivery. You must add this to your cart before you check out. Special delivery prices vary based on mileage and current gas prices.
We accept Credit Cards, Debit Cards, Apple Pay, Google Pay, and Paypal processed through our website www.soupelina.com
Yes, you are welcome to cancel your order up to 48 hours before the intended delivery time (10am - 1pm the Tuesday following your order placement). Any cancellations within 48 hours of delivery are not guaranteed a refund because cleanses are prepared custom to order.
If you are not home during delivery, please leave a cooler by the door for your soups. Soupelina does not take responsibility for items left outside.




